1. General donation policy
Donations to Parishrama Divyang Sports Academy are voluntary charitable contributions intended to support para athletes, training, accessible equipment, events and related charitable programmes. As a general rule, completed donations are not refundable after they have been successfully processed.
2. Situations considered for review
The Academy may review a refund request where a duplicate donation was charged, an incorrect amount was entered, a technical or payment-processing error occurred, or an unauthorised transaction is reported promptly and supported by appropriate evidence.
3. Time limit for a request
Please contact the Academy within seven calendar days of the donation date wherever possible. Requests should include the donor’s name, transaction date, donation amount, payment reference, payment method and the reason for the request.
4. Review and verification
The Academy may request additional information to verify the payment, donor identity and circumstances. Requests are generally reviewed within seven to ten working days after all necessary information is received. Review time can vary when confirmation is required from the payment gateway or bank.
5. Refund method and timing
If a refund is approved, it will normally be returned to the original payment method or originating account, subject to payment-gateway and banking procedures. Banks and payment providers may require additional processing time after the Academy approves the refund.
Refunds will not be paid in cash or transferred to an unrelated third-party account.
6. Charges and tax receipts
Any applicable payment-gateway or bank charges will be handled according to the payment provider’s terms and the circumstances of the transaction. If a donation receipt, 80G certificate, statutory return or other tax record has already been issued, the donor may need to cooperate with any cancellation, correction or reporting required by law before a refund can be completed.
7. Event or programme payments
If the Academy collects a fee for a specific event, workshop or programme, the separate terms announced for that activity will apply. A cancellation or refund decision may depend on the event rules, expenses already committed, attendance status and the reason for cancellation.
8. Contact for refund requests
Please submit your request through the Academy’s contact section and include your transaction reference. Never share card PINs, OTPs, UPI PINs, passwords or complete card details with anyone claiming to process a refund.